Effective Date: 20/05/2025
Last Updated: 20/05/2025
Welcome to Fugensys Technologies Pvt. Ltd. (“Fugensys”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.fugensys.com and our services, including but not limited to web design, digital marketing, eCommerce development, branding, SEO, and other digital solutions.
By accessing or using our website or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Use of Website
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You are prohibited from:
- Violating any local, national, or international law or regulation
- Attempting to gain unauthorized access to the website, data, or systems
- Using the website in a manner that disrupts or interferes with our operations or others’ experience
- Uploading or sharing harmful or malicious code, software, or content
We reserve the right to suspend or terminate access to users who misuse the website or violate these terms.
2. Services & Deliverables
When you engage with us for a project, a separate proposal, statement of work (SOW), or service agreement will outline specific deliverables, timelines, fees, and payment terms.
Client Responsibilities:
- Provide accurate, complete information and materials as needed
- Respond to communications in a timely manner
- Review and approve deliverables promptly to avoid delays
Fugensys Responsibilities:
- Deliver professional services as agreed upon
- Keep the client informed about project progress
- Maintain confidentiality of client data and business information
3. Intellectual Property
Unless otherwise agreed in writing:
- All content created by Fugensys for the client (including designs, code, graphics, strategies, etc.) becomes the client’s property upon full payment.
- Fugensys retains the right to showcase non-confidential work in its portfolio or for marketing purposes.
- You may not copy, modify, or use content from this website for commercial purposes without our written consent.
4. Payments and Refunds
All fees are clearly outlined in the proposal or invoice.
- A deposit may be required before project commencement.
- Payments must be made by the due date mentioned in the invoice.
- Late payments may incur a service fee or delay in deliverables.
Refund Policy:
We aim to ensure your satisfaction, but due to the nature of digital services:
- No full refunds will be issued once work has begun or assets have been delivered.
- Partial refunds may be considered on a case-by-case basis, depending on the stage of the project and effort invested.
5. Revisions and Scope Changes
We usually allow a limited number of revisions as defined in the project agreement.
Any request beyond the original scope will be treated as a change request and may incur additional costs and extended timelines.
6. Confidentiality
We treat all client information as confidential and will not disclose any private business or personal data to third parties without written permission, unless legally required.
7. Limitation of Liability
To the fullest extent permitted by law:
- Fugensys will not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.
- We are not responsible for any third-party service interruptions (e.g., hosting, plugins, social media platforms).
- Our total liability under any agreement shall not exceed the total amount paid by the client for the specific services in question.
8. Termination
Either party may terminate the engagement with written notice if the other party:
- Breaches material terms of the agreement
- Fails to fulfill responsibilities or obligations
Upon termination, the client agrees to pay for work completed to date.
9. Third-Party Tools & Services
We may integrate or recommend third-party tools (e.g., hosting providers, CMS, marketing platforms) as part of your project. We are not responsible for these services and disclaim all warranties related to their performance or security.
10. Changes to Terms
Fugensys reserves the right to modify these Terms at any time. Updates will be posted on this page with the revised date. Your continued use of our site or services after changes are made constitutes acceptance of the new Terms.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [City, India], unless otherwise agreed.
12. Contact Us
If you have any questions about these Terms, please contact:
Fugensys Technologies Pvt. Ltd.
Email: legal@fugensys.com
Website: https://www.fugensys.com
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